Terms and Conditions

Tow-Trust Towbars Ltd Terms and Conditions For Use of Website



Tow-Trust Towbars Ltd (‘Tow-Trust’, ‘we’ or ‘us’) is a company incorporated in England and Wales, VAT number 100 1509 88, Company No. 02650730. 


These terms and conditions set out your rights and obligations and those of Tow-Trust Towbars Ltd (we or us) with relation to use of this website and in turn any products or services of any kind available on it. By using this website (Including the mobile version), you hereby signify that you have read, understood and agree to be bound by these Terms Of Use (‘Terms Of Use’ or ‘Agreement’) and any other applicable law. Tow-Trust Towbars Ltd reserve the right to alter these terms and conditions at any point without prior notice, which will become effective upon being posted to this website. It is important that you regularly review these Terms Of Use in order to make yourself aware of any changes. Continual use of this website shall be considered as your acceptance of any revised Terms Of Use. If you do not agree with these please do not continue to use the website.

These terms and conditions do not affect your statutory rights.

Trade Account Registration

Access to the trade area (Trade Zone) of our website is restricted to customers holding a live trade account with Tow-Trust Towbars Ltd. Should you wish to apply for a trade account please contact us on 01827 717412 or via e mail at sales@towtrust.co.uk.


You acknowledge and agree that all content included on this website such as, but not limited to, website design, text, fitting instructions, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof shall remain at all times vested in Tow-Trust Towbars Ltd or its content suppliers and is protected by UK and international copyright laws. You are permitted to use this material only as expressly authorised by the applicable rights holder. Subject to the foregoing, the page headers, custom graphics and button icons are (unless indicated otherwise) service marks, trademarks, and/or trade dress of Tow-Trust Towbars Ltd.

All software used on this website is the property of Tow-Trust Towbars Ltd and is protected by UK and international copyright laws ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing orders and using this website as a shopping resource only. Any other use of materials on this website, including but not limited to, reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting, republication, downloading or uploading without the prior written permission of Tow-Trust Towbars Ltd is strictly prohibited.

Tow-Trust Towbars Ltd hold the right to, in appropriate circumstances, suspend or terminate the accounts of users who infringe these copyright terms.


We treat the privacy of customers extremely seriously. Our privacy policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our privacy policy, which forms a part of these Terms and Conditions and sets out the way in which your personal data is handled by us. Our privacy policy can be viewed at the bottom of our homepage.

Usage of Site

You agree that you will only use our website in a way which is consistent with the Terms and Conditions and which complies with applicable laws and regulations. In particular you agree that you will not use this website to upload or send any material which contains software viruses or other codes, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website.

The content of this website is for your general information and use only and is subject to change without notice.

Occasionally this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked 2 website(s).


We make every reasonable effort to ensure that all data displayed on this website including, but not limited to, product pricing, product descriptions and account information is accurate and correct. Whilst we endeavour to ensure all information is up to date on rare occasions there may be inaccuracies. We do not guarantee the accuracy of the data displayed on this website and accept no liability for any loss occurred due to inaccurate information.


All product prices shown on the website are exclusive of VAT.

Data Protection

We take the storage of your personal information very serious.

All information that we hold concerning you as an individual will be held and processed by us as strictly confidential and in accordance with the provisions of the Data Protection Act 2018 (GDPR).

Such data will only be used by the us to administer our relationship with you as a valued customer and to provide you with information about the Company’s activities and for related purposes. We will not, without your consent, supply your details to any third party except where (1) such transfer is a necessary part of the activities that we undertake, or (2) we are required to so by operation of law.

Site Images

The majority of product images used on this website have been taken by professional photographers on behalf of Tow-Trust Towbars Ltd. Occasionally, for products not manufactured by us but supplied, we may display the manufacturers image or an example image for selling purposes. Whilst every effort is made to ensure product images and descriptions are accurate and up to date, we will not be held responsible for any product changes or alterations made by manufacturers who supply us with goods. Wherever possible we take care to list ‘sample image’ which means that some products may differ slightly in design to the image displayed on the website.

Website Availability

Tow-Trust Towbars Ltd will endeavour to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be completely fault free. In particular, access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.

By using this website you acknowledge and agree that the internet uses elements and relies upon services, input and facilities which are not within the control of Tow-Trust Towbars Ltd. Should such instance occur that partially or totally prevents (or delays) us in the performance of any of our obligations in relation to services offered through the website, such a situation will constitute ‘force majeure’ resulting in us being excused from liability to you for as long as such situation exists.

Complaints and Comments

If you have any cause for complaint with regards to the website or a product purchased through the website please contact us either on 01827 717412 or by e mailing sales@tow-trust.co.uk. Alternatively this can be sent in writing to Tow-Trust Towbars Ltd, Carlyon Road Industrial Estate, Atherstone, Warwickshire, CV9 1JE. We will endeavour to respond to all issues efficiently.

Amendments to the Terms and Conditions of Use

Tow-Trust Towbars Ltd reserve the right to add to, amend, change or remove any part of these terms and conditions at any time. Please continue to regularly check this website for changes to these Terms, as continuing to use this website indicates that you accept these any subsequent changes.

Tow-Trust Towbars Ltd may also add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice or liability.


You agree to indemnify, defend and hold harmless Tow-Trust Towbars Ltd, its officers, directors, employees, agents, licensors and suppliers from and against all claims, losses, liabilities, expenses, damages and costs, including without limitation attorneys’ fees, arising from or relating in any way to your user generated content, your use of content, your use of the website, your conduct in connection with the website or with other website users, or any violation of these Terms of Use, any law or the rights of any third party.

Applicable Law

These conditions are made pursuant to and shall by governed and construed in all respects in accordance with the laws of England and Wales and their exclusive jurisdiction. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.


If any provision of these Terms & Conditions are found by any court to be invalid, illegal or unenforceable, that provision or partprovision shall, to the extent required, be deemed not to form part of this Framework Agreement and/or any Purchase Order, and the validity and enforceability of the other provisions of this Framework Agreement and/or any Purchase Order shall not be affected.

Terms and conditions agreement

Please read our Terms and Conditions & Privacy Policy.*